Frequently Asked Questions

Where are you?

We have recently moved from Rotorua, to Halswell in the beautiful southern City of Christchurch. We no longer have a store, but our home kitchen is fully registered with the Christchurch City Council.

As this is our family home, the address for pick ups will be given out only to those who have placed an order.

How do I order a custom cake?

We have hit the pause button on Birthday and Celebration cakes for now, but are still taking on Wedding Cakes, Cupcakes, Brownies and Cookie Orders.

How much is a wedding cake?

Cakes come in all different shapes, sizes and flavours, and the beauty in ordering a custom cake is exactly that… It’s custom to your design requirements! So, with that in mind, it’s not possible to have a set price menu. The best thing to do is fill out an enquiry form here and I will email you with some price and size options for you to choose from – once you’ve decided what works best for you, an invoice will then be sent via email. All payment details are on your invoice.

How do I pay?

A non-refundable 25% retainer is required to confirm your booking and reserve your date, unless previously discussed with management, the remaining balance is to be paid no later than 7 days prior to your due date. NO retainer deposit = NO booking.

Payment on invoice is either by bank transfer, cash or eftpos. Or if you’ve made an order online, payment is due immediately and there are payment options at the checkout.

What are my cake flavour options?

Have a look at our delicious selection of cake flavours here. If you are having a tiered cake – feel free to pick a different flavour for each tier!

Do you make Gluten Free, Dairy Free or other Allergy friendly cakes?

Most of my mud cakes can be made Gluten Free, and I do have a delicious Vegan Chocolate Cake that can cater to dairy, egg and nut free requests, however I do not operate an allergen free kitchen. Therefore, I cannot guarantee it will be wheat, gluten, dairy, egg and nut free. While every care is taken to reduce and minimise cross contamination, there is always the risk. If you have a severe allergy or coeliacs disease, I recommend purchasing from someone who specialises in this area.

If you have only a few guests at your wedding who have specific dietary requirements, it’s no problem to have suitable cupcakes separately packaged up just for them.

Feel free to get in touch to discuss your needs.

What size cake shall I order?

The size of your cake will come down to your serving requirements and your budget.

For weddings I have two servings size options that I recommend – ‘Tea & Coffee’ portions (approx. 1" x 1"x 4"). Just perfect as part of the final touches after your main meal. Or ‘Dessert’ portions (approx. 1"x 2" x 4").  Best enjoyed plated and eaten with a fork or spoon!

Do I need to bring a box to pick up?

No not at all – cupcakes, brownies or cookies will be securely and beautifully packaged in a box ready for transport. On pick up you will be reminded on how to handle your order.

Do you deliver?

Yes! Wedding Cake delivery and set up is all part of my service, and is included in your invoice – however, if you would prefer it was picked up, let’s talk it through.

If you'd like your Cupcakes, Brownies or Cookies delivered, you can select which option suits you best during the checkout process.

What are your expectations around social media?

Once your order is complete, my standard practice is to take a photo (or 10!) of the finished masterpiece. It is my expectation that I use my social media platforms and website to promote my work and skills to generate more orders.

However, I am very mindful that most of the time bespoke items are usually the centerpiece of celebrations, so I will not post the photos until at least 24 hours has passed from pick up/delivery.

During classes, I will ask permission to take photos and if there are any objections to faces being put on the internet, I am more than happy to facilitate that. If you have any concerns at all, please feel free to discuss them with me.